All staff were excellent.
Service Advisor Jeff is always terrific. He is very professional, knowledgeable and pleasant to work with.He makes me very glad to be a Basil customer.
I highly recommend to deals with this place. I live kinda far from this place but I feel that I'm lucky and blessed at the same time, because i bought my car from here, actually recently i'm thinking of buying another car from them. The life time engine warranty is an Awesome thing to have. Every one in there is pretty helpful and friendly, but Specifically wanted to mention (Tyler) because he's magnificently noticeable with his incredible way of his work, and his great and noticeable professionalism. I really wish for him at one point he would be a trainer ...
Cancer survivor and a young 70 year old, I wanted to get as much information up front before I left our home with this covid mess. I called every Chevy dealer in Niagara and Erie County. Andrew Lomas from Joe Basil Chevrolet was the only one who spent time with me. We went back and forth on the phone. Each time he answered by questions with kindness and respect. At no time did I feel rushed or unimportant. Finally we came to an estimated monthly lease price which I conveyed to my husband. We went up to the shop, took a ...
My windshield wipers stopped working and JBC was very accommodating to get it fixed immediately and was able to get it covered.
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