Customer Testimonials
As a walk-in on a Saturday, I was taken right away and was done in less than a half hour !
Great job thanks
They are friendly
Loved the no appointment, dropped my car for an inspection and some maintenance, they even washed my car, great service, fair price
Very nice, professional staff. Kept me updated and my vehicle was ready way sooner than expected. Would highly recommend
Excellent
Good and quick service! Clean visitors area to wait!
Kristen setup the appointment with Ken who passed me on to Bill. Was shown several models, but Bill fit my finances perfectly by recommending the 2018 Trax, that I drove off the lot the same day, and work with Doordash the remaining 3½ hours of work. No bells and whistles, but it's sufficient to get the job done. While I want to step-up to a higher model, I need a car that works ad this seems adequate for the job at hand. The team is a Class A act.
Rigen was very professional, knowledgeable and kind. Our buying experience was very good thanks to our sales person.
Very fast, and friendly.
Price was great, delivery took forever.
Wonderful dealership, been dealing with them for decades. From sales to service and communications all employees are terrific.
very nice
Very pleasant and easy prosess
I love the people there . I just have one problem. That is don't let them talk you into the not the extended warranty, but the extra one with that. When I bought my Equinox they said it covers everything interior and exterior. Even if you get a dent in the vehicle or a tear in the fabric. I had a problem with two tires that split and the tires they said were discontinued, but they didn't replace them, I also have a problem with the seat belt clip hitting the center console and they won't do anything. ...
Had a great sales guy Ian Manke and did his best to help me get what I needed. I hope he is there to help in 3 years when my lease is up. Great job Ian.
I was taken care of very well thank you.
Friendly service employees! My car was inspected and done within an hour! Thank you Jake for fitting me! You are all great!
Work completed when they said, professional and courteous checkout.
What to give a big shout out to the whole team at basil classics, John and Sam went out of their way to make this the best buying experience I have ever had.. thanks guys!!!
Matt and Kevin were very professional and took their time to explain everything very thoroughly. I’m very pleased with the dealership and how friendly everyone was.
I have now purchased two vehicles from Joe Basil Chevrolet, and each experience was made easy and smooth. The sales consultants were super friendly, and made a point to interact with my toddler which was great. I’ll never go anywhere else!
We had an excellent salesman—Mike DeGeorge. Made it a great experience. We will Highly recommend.
To expensive but service was great
Jake was helpful and easy to work with. He was knowledgeable regarding the vehicle we were interested in and we got my daughter into a car she really likes and can afford.
I was very happy with my experience at Basil. Ian the sales rep, was patient with me and my questions and respected my budget. Anthony in finance was easy to work with and let me know about a tire/rim only package through GM which was more affordable for me (I leased). Would definitely go back !
Service was ok, long wait , but I was a walk-in for oil change, so I understood that. However, the rep I had was not the cheeriest. Not blatantly rude or anything, just not real friendly either.
I am going through some tough times and Joe Basil came through, got me into a new lease. Saving $200 on my payment. They are the best to their customers. Dan B my sales GUY! was simply awesome to work with!!! I will be a life long customer!!!
Smooth
Fast friendly service.
I went in for a state inspection, on my 2018 Honda Fit. It passed inspection with no problems, but we were texted an offer for my car, so I took the offer and got myself a 2021 Chevy Trax. I am extremely happy.
Dan Bryant and Steve are great to deal with and accommodating to all my needs and request.
I had a great experience at Joe Basil buying a new car. My salesman Cam was polite, attentive, and answered all my questions. They were good to deal with and I wouldn't hesitate to recommend going to them for buying a car or truck. Especially from Cam.
We had a great experience with Bill and Matt i would recommend to anyone
The entire sales team was great! Thank you Drew for the time you put into maki g this a pain-free experience! We are pleased.
I found Joe Basil online as I live out of state. They had a specific vehicle that I wanted. Dan Bryant and Corey could not have been more helpful I all aspects of the deal. Thanks guys!
The salesman was knowledgeable and very helpful.
Worked with Drew P. He made the whole experience pleasant. Great with communication and went above and beyond to make sure I was taken care of.
Excellent customer service through Csm!
Customer service with Jeff was very friendly, professional and accommodating. ..
As always a pleasant and friendly atmosphere. Fast and efficient service.
From start to finish, the process went smoothly. Answered all questions, vehicle and staff on time, and got the deal I was looking for.
Let's be honest, few people really like or enjoy car shopping, nobody likes being "sold", and nobody likes sitting at a dealership all day. Dan at Basil Chevrolet introduced himself to me, we sat down and discussed my options, to pulling out of the parking lot in my new vehicle in about 3.5 hours total...that's it! Dan made the whole process easy. I didn't feel like I was "sold", and I didn't waste my whole day. So if you are shopping for a Chevy, walk into Basil Chevrolet and make sure to ...
Very satisfied
Staff was courteous, efficient, and worked with a sense of urgency. Excellent service! I will be a repeat customer.
Staff was super pleasant and patient. Did everything possible to make sure I was completely satisfied. Great bunch of people! Thank you Basil
Very kind, prompt and professional service. No need for me to go anywhere else.
I’m happy with the customer service but Didn’t find the noise I was hearing when I turned right auntie security came on bunch of times they couldn’t find it or didn’t come on when they had it
I had a great experience with Joe Basil, sale and finance. Everyone was extremely organized, knowledgeable and prompt. Highly recommend this dealership.
Fast service which was wonderful and I was very impressed with their waiting room, I will definitely go back for inspection, oil changes, etc Thank you Joe Basil Chevrolet for a great experience!
Customer service was great, they facilitated a ride and diagnosed an issue I was not expecting to be wrong and got it covered by warranty.
Damon was a no pressure salesman and was extremely friendly and couteous. It was refreshing to deal wilth him for my purchase
Good service. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out.
Great experience, no pressure Cam was Great! Drove out with a new car same day. Love it
Overall, service was great. The problem was fixed correctly and everyone we dealt with was very kind/helpful. My only issue is that it took over 2 months to get it fixed. It took almost a full month from the first call for the initial appointment, took another 3 weeks for them to get the part we needed (not necessarily their fault), but then took another month from that point to get a second appointment to put the part in. It would've been nice if they had setup the secondary appointment as soon as they knew a part was needed to ...
Everything was good to go
Fully satisfied
Sales rep was helpful and made the process easy. Finance rep was helpful and informative.
I had a really great experience and they were nice to me which was a plus. Had been other places are they were mean and snotty
Always great service and friendly staff.
Kevin Brown initially showed me the car and broke down its features and helped me determine if this vehicle was a right fit for me and helped me fill out the test drive request online Dan McHale was delightful to work with. He set me up with the plate to test drive the car, informed me of the vehicles benefits and helped me through the financing/other paperwork to get me started. He made everything easy to understand and confident in this vehicle being the best choice for me Mike Saladino took me into his office first thing in the ...
Good service and quick. Also cheaper than at another sealership