Joe Basil is very accommodating to its customers. When service is being done on your car they will offer a loaner.Their shuttle service is the best. They have numerous vehicles and drivers that will take you home or to work at a moments notice. Their Service writers are courteous and helpful.
Fast service, respectable customer service.
Basil makes buying a car easy! Their streamlined process and no pressure sales is refreshing. They were able to give us a tremendous deal on our dream car and we drove away with it the same day very happy campers. We would highly recommend this dealership! They care about their customers and making them happy. (The donuts and pop didn’t hurt either.)
Service is good and waiting area ammeities are great but if could ask one thing to be improved it would be receptionist and service writer mood. Cheer up already please when I called for apt receptionist had zero enthusiasm be a little more upbeat and friendly sounded like she just lost a puppy or something. Same with service writer would it kill you to smile or be little more friendly ? Try to spread a little happiness it helps brighten others day . ?