Customer Testimonials
I went in for an oilchang and was greeted right away by Jeff he took care of my needs right away. I was in and out of there in no time
I went in for an oilchang and was greeted right away by Jeff he took care of my needs right away. I was in and out of there in no time
Robin made the delivery of my 2023 2500 HD very Quick and easy. She was a pleasure to work with she dealt with all my texts and calls with kindness and respect . I would go to her again.
Robin made the delivery of my 2023 2500 HD very Quick and easy. She was a pleasure to work with she dealt with all my texts and calls with kindness and respect . I would go to her again.
Jeff went out of his way to help me. Took the time to explain what needed to be done
Always treated very well by, the service department. Tom was particularly helpful and a pleasure to deal with!
I was having alerts for ABS and my traction. I needed a rotor but could not get an appointment for 2 weeks. I dropped the car off as an emergency drop off. Doing it this way they get to it when they can. I was delighted and surprised my car was assed and fixed on the same day. WOW. Happy
I was having alerts for ABS and my traction. I needed a rotor but could not get an appointment for 2 weeks. I dropped the car off as an emergency drop off. Doing it this way they get to it when they can. I was delighted and surprised my car was assed and fixed on the same day. WOW. Happy
Service was done quickly and efficiently. The service representative was very informative and kept you updated on status of vehicle.
Service was done quickly and efficiently. The service representative was very informative and kept you updated on status of vehicle.
Very satisfied, prompt customer service, oil change, inspection, tire rotation, check in and out went smooth. Very happy with the service department. Will definitely return to this location. Answered all my questions and concerns for my truck. Compliments also. Prices and car was were appreciated thank you all.
Very satisfied, prompt customer service, oil change, inspection, tire rotation, check in and out went smooth. Very happy with the service department. Will definitely return to this location. Answered all my questions and concerns for my truck. Compliments also. Prices and car was were appreciated thank you all.
I was astonished at how smooth the whole process of purchasing a quality previously owned vehicle went. The staff walked me through every step in the most professional and friendly way.
I was astonished at how smooth the whole process of purchasing a quality previously owned vehicle went. The staff walked me through every step in the most professional and friendly way.
First off, everyone is so nice there. They took my coupon for $5 off NYS Inspection and gave me a car wash coupon which I really appreciated. My vehicle was inspected in under 1/2 hour and I was back home before I knew it. Thank you Joe Basil Chevrolet.
First off, everyone is so nice there. They took my coupon for $5 off NYS Inspection and gave me a car wash coupon which I really appreciated. My vehicle was inspected in under 1/2 hour and I was back home before I knew it. Thank you Joe Basil Chevrolet.
The whole sales team was totally on top of their game
I’m in the last months of my 3-year lease and I can’t say enough about this team - from shopping/signing, to oil changes, to collision work/car rental, every single contact with Joe Basil has been an absolute pleasure!
I’m in the last months of my 3-year lease and I can’t say enough about this team - from shopping/signing, to oil changes, to collision work/car rental, every single contact with Joe Basil has been an absolute pleasure!
I got a great deal, a lot of car for a good price. No-nonsense, told them what I wanted and at what price and they delivered.
I got a great deal, a lot of car for a good price. No-nonsense, told them what I wanted and at what price and they delivered.
Had my vehicle repaired in their collision shop. Made it look like new. They are thirty miles away but it was worth the drive. Great service and very professional!!
Had my vehicle repaired in their collision shop. Made it look like new. They are thirty miles away but it was worth the drive. Great service and very professional!!
Amazing customer service. Been a customer for a long time and have always treated like family. Very comfortable and accommodating waiting area. Thank you Doug and Tyler
Amazing customer service. Been a customer for a long time and have always treated like family. Very comfortable and accommodating waiting area. Thank you Doug and Tyler
Went for an oil change and out in 45 mins! They seem pretty consistent with that time as well! Would definitely recommend to anyone doing the same.
Went for an oil change and out in 45 mins! They seem pretty consistent with that time as well! Would definitely recommend to anyone doing the same.
This is the best dealership I have done business with. Great customer service, top notch facilities and great technicians that are extra careful with my car which i am crazily fussy about.
Extremely friendly good business
Anthony was amazing and polite he made my experience quick and easy. The dealership was very clean. And bill who we bought the SUV from was amazing as well.
Anthony was amazing and polite he made my experience quick and easy. The dealership was very clean. And bill who we bought the SUV from was amazing as well.
Huge selection of new and used vehicles. Including classic vehicles that you rarely see at other dealerships. And awesome employees that are not pushy. Fantastic job.
Had to have brake work done. Car was ready as promised. Work seemed fine, but I have a consistent rubbing sound now. I will have to take it back
Had to have brake work done. Car was ready as promised. Work seemed fine, but I have a consistent rubbing sound now. I will have to take it back
Took in equinox for an oil change, did not have an appointment but they took in right away. Done and finished within a half hour. Very efficient and quick.
Took in equinox for an oil change, did not have an appointment but they took in right away. Done and finished within a half hour. Very efficient and quick.
People were very helpful explaining the repairs that were needed and updates if anything else unexpected was found They kept us up to date throughout the repair We have another car in their shop already in need of service
People were very helpful explaining the repairs that were needed and updates if anything else unexpected was found They kept us up to date throughout the repair We have another car in their shop already in need of service
Always very professional very clean facilities pleasant people I have been here several times and never been disappointed
Quick and efficient; friendly easy appointment; explained service
Quick and efficient; friendly easy appointment; explained service
Couldn’t be happier. Excellent service. Great deal. Great people to work with. Wouldn’t buy from anyone else. Highly recommend.
Great staff, friendly and helpful
Fast and efficient service. Also, very friendly Customer service personnel.
Fast and efficient service. Also, very friendly Customer service personnel.
Alright
I'm crazy fussy about my car and I've done business with a lot of car dealerships over the years and Joe Basil has been the best I've experienced. Very friendly staff and they take good care of my vehicle which is not always the case with some dealerships. If you're looking to buy a car or need service give them a try.
I'm crazy fussy about my car and I've done business with a lot of car dealerships over the years and Joe Basil has been the best I've experienced. Very friendly staff and they take good care of my vehicle which is not always the case with some dealerships. If you're looking to buy a car or need service give them a try.
Very nice and helpful people just bought a Chevy trax 2019
Very helpful, pleasant staff. Always complete the service in less time stated.. never take my vehicle anywhere else.
Had an inspection and oil change on a busy Saturday morning and was in and out in about an hour. Great service and great employees!!
On the road 1200 miles from home when check engine light came on. The crew at Joe Basil Chevrolet service had me fixed up and back on the in no time with great customer service.
On the road 1200 miles from home when check engine light came on. The crew at Joe Basil Chevrolet service had me fixed up and back on the in no time with great customer service.
Tom was the gentleman who took care of me today. I had an apt for an oil change and was greeted with complete friendliness and care. I didn’t wait to long and my experience today was delightful.
Tom was the gentleman who took care of me today. I had an apt for an oil change and was greeted with complete friendliness and care. I didn’t wait to long and my experience today was delightful.
We love this dealership! We just leased our fifth car from them! Highly recommend! Everyone was very professional and friendly.
The service was Fast, efficient, friendly and hassle free. I have used this service center plenty of times and always receive the same great quality service.
The service was Fast, efficient, friendly and hassle free. I have used this service center plenty of times and always receive the same great quality service.
TJ was awesome in service. Fixed the problem quickly and took great care of me. Very satisfied customer. Heavy on the onions in the service tower though!!!!
TJ was awesome in service. Fixed the problem quickly and took great care of me. Very satisfied customer. Heavy on the onions in the service tower though!!!!
I had a minor recall on my Chevrolet Volt. I made an appointment and was served promptly and had a quick turnaround. Joe Basil is not the closest dealership to my home, but I use Joe Basil because of the great service.
I had a minor recall on my Chevrolet Volt. I made an appointment and was served promptly and had a quick turnaround. Joe Basil is not the closest dealership to my home, but I use Joe Basil because of the great service.
A very enjoyable experience. Surprised how quickly my oil change was completed. Andy was very helpful and professional. Waiting area was very nice as well with the refreshments available.
A very enjoyable experience. Surprised how quickly my oil change was completed. Andy was very helpful and professional. Waiting area was very nice as well with the refreshments available.
My daughter brought my Trax in for oil change and tire rotation and Cory took care of her. She said he was kind ,polite and explained services needed at this time. Everything was done in a timely matter. Always a great experience with Basil Chevrolet...
My daughter brought my Trax in for oil change and tire rotation and Cory took care of her. She said he was kind ,polite and explained services needed at this time. Everything was done in a timely matter. Always a great experience with Basil Chevrolet...
Joe L and Justin C were absolutely wonderful!!! Will definitely recommend!
Joe L and Justin C were absolutely wonderful!!! Will definitely recommend!
Justin, Nate and Andrew were very professional. They made are transaction simple and easy. We highly recommend Joe Basil dealership. They answered all our questions.
Justin, Nate and Andrew were very professional. They made are transaction simple and easy. We highly recommend Joe Basil dealership. They answered all our questions.
Very friendly greeting, and great service , I was happy with.my whole experience. And will go back
Great experience from my vehicle service to trade in and purchase of new vehicle. Very good customer service and understanding of my vehicle needs. Respectful of budget as well.
Great experience from my vehicle service to trade in and purchase of new vehicle. Very good customer service and understanding of my vehicle needs. Respectful of budget as well.
Great customer service from picking out my vehicle to signing the contract, highly recommended for new car purchase!
Great service, with respect. They go above the rest in service and care with a great follow up
Promptly greeted. Listened to service needs and kept me apprised of what was being done. Made suggestions and told me the costs of service. Friendly staff.
Excellent service fast timely and reasonable could use a hot breakfast in the morning that would probably be my only suggestion and bring back hot coffee.
Service was excellent. Had me in and out in 1hr. Hats off to Jake in service for his professionalism. I've been using this dealership since 2016 and I've never been disappointed. I've bought new and used from them. I've even started taking my daughter's car there because the service is so good.
Service was excellent. Had me in and out in 1hr. Hats off to Jake in service for his professionalism. I've been using this dealership since 2016 and I've never been disappointed. I've bought new and used from them. I've even started taking my daughter's car there because the service is so good.
Great buying experience, Dan F in used cars took great care of me. Told him what I was looking for and he took car of the rest. Offered me a fair number for my trade and Anthony in Finance was great.
Great buying experience, Dan F in used cars took great care of me. Told him what I was looking for and he took car of the rest. Offered me a fair number for my trade and Anthony in Finance was great.
Great service, professional, on time and proficient. Very organized service department. Would not hesitate to recommend Basil for sales or service great staff.
For the passed 12 years I have bin satisfied with this dealership always professional and respectful it's a pleasure to do business with and all the people are friendly and respectful. Thank you.
Great dealership First oil change and tire rotation took less than an hour with no appointment Service was friendly and did knowledgeable Did a superb job
Great dealership First oil change and tire rotation took less than an hour with no appointment Service was friendly and did knowledgeable Did a superb job
Great work fair pricing employees are great you feel welcome kwik lube is a place I always use will buy my next vehicle from Jim basil again
Great work fair pricing employees are great you feel welcome kwik lube is a place I always use will buy my next vehicle from Jim basil again
I went in with just an idea that I wanted to upgrade the vehicle I was in. Bill was amazing to work with, no pressure buying, but really helped get you in what you want. Ken, amazing manager called me after I left the dealership with another proposal and of course Steve the Finance manager I worked with. Everyone is so polite, helpful, friendly. Their environment is clean, and with every purchase you feel as tho you are a VIP. I appreciate the fast process and admire the way they care for your unique needs.
Work was performed quickly and they met all Expectations. They are very professional and are very considerate of their customers.
Very pleasant worker. Had no problem with my purchase everything went smooth .dealership very clean place
Was the easiest most pleasant car buying experience I’ve ever had! Everyone was knowledgeable, friendly and helpful. Will definitely buy my next car at Joe Basil!!!
Was the easiest most pleasant car buying experience I’ve ever had! Everyone was knowledgeable, friendly and helpful. Will definitely buy my next car at Joe Basil!!!
Great experience! Ask for Mike Orsi he was a wonderful salesman!!
Brought vehicle in for service, repair was completed efficiently and as expected. Easy communication with advisor, would definitely recommend to others for future service needs.
Brought vehicle in for service, repair was completed efficiently and as expected. Easy communication with advisor, would definitely recommend to others for future service needs.
Nice truck I enjoy it. Friendly staff
Excellent customer service. The service department was Very quick to acknowledge that we were there & what they could help us with. We were extremely happy with their questions & information. The oil change & tire rotation & fixing the tire pressure was completed in 45 min. We were amazed as we didn’t even have an appointment.
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