Customer Testimonials
Was an awesome experience from the time I walked through the door until I left with my new car! Staff are very professional and Christina made the process so easy and stress free!
Was an awesome experience from the time I walked through the door until I left with my new car! Staff are very professional and Christina made the process so easy and stress free!
I had a great experience purchasing my vehicle. From the day I ordered it to when I drove it off the lot Carl Barone made the process fast and easy.
Tom was great. He answered all my concerns and professionals addressed them. I will go back for all my maintenance needs going forward. I was not a fan of going to the dealerships for maintenance, but Tom and Basil changed my mind. And that’s hard to do. Joe
Tom was great. He answered all my concerns and professionals addressed them. I will go back for all my maintenance needs going forward. I was not a fan of going to the dealerships for maintenance, but Tom and Basil changed my mind. And that’s hard to do. Joe
Enjoyed meeting Andrew, and working with him. We had a new vehicle in three days. Quick and easy. Very through with explanations on the new vehicle answered all of our questions. Sat with us in new vehicle until we were comfortable with all the new details of our car.
Professional yet friendly. Appointments are kept promptly. Whatever service is needed or repairs to be made, they always do a great job.
Was a very easy process, staff were all very friendly, good service, never felt pressured, was very happy with my purchase and i would recommend the dealership to family and friends
Was a very easy process, staff were all very friendly, good service, never felt pressured, was very happy with my purchase and i would recommend the dealership to family and friends
Excellent service and the staff is very professional . Handled my collision work in a timely fashion and were very professional.
Excellent service and a great service manager, Jay is very professional. Will recommend dealership to every body. Keep up the good work. Europeanmotorwerks. Thank you!!!!!
Excellent service and a great service manager, Jay is very professional. Will recommend dealership to every body. Keep up the good work. Europeanmotorwerks. Thank you!!!!!
Excellent service Pete was very helpful with handling my cars inspection thanks Elizabeth Pimpo -James
I had an oil change and tire rotation , Anthony benack was total professional and personable and was done and out in no time.
Fast friendly professional service always I get all my service work done at Joe Basil
I am so very happy with my seveice at Joe Basil They are so nice and friendly there.They have pop and water and coffee and popcorn and donuts for the customers if you want.They are the best dealership around here they have my business that's for sure.
Joe basil worked to get my volt serviced during a national parts shortage. It was in the shop for 4 months. When it was finally ready, they replaced my brakes which had rusted due to lack of use.
Great quick service as always. Ready when we arrived and updates along the way. Thank you
I found a truck I liked online that I liked. I made an appointment thru Ashland. I met Bill when I got there and it a seamless process from there. Bill was helpful, knowledgeable and honest. I will definitely recommend Basil to friends and family.
I found a truck I liked online that I liked. I made an appointment thru Ashland. I met Bill when I got there and it a seamless process from there. Bill was helpful, knowledgeable and honest. I will definitely recommend Basil to friends and family.
Great job on the oil change. The weight was not bad at all. I would recommend it. They did a good job and were fast and very professional. Thank you again.
Great job on the oil change. The weight was not bad at all. I would recommend it. They did a good job and were fast and very professional. Thank you again.
Came for oil change Saturday morning and there was a group of customers waiting for doors to open. Service writer greeted me professionally and they had my vehicle completed in 90 minutes
Came for oil change Saturday morning and there was a group of customers waiting for doors to open. Service writer greeted me professionally and they had my vehicle completed in 90 minutes
Extremely knowledgeable Courteous & professional. Rob LaCastre & Nathan Stewart were very instrumental with my 2nd lease purchase.Great Dealership that others should emulate.
Tyler was very accommodating throughout my service visit and completed the service in a timely manner. Highly recommend this dealership to anyone looking for a new vehicle and great service.
Tyler was very accommodating throughout my service visit and completed the service in a timely manner. Highly recommend this dealership to anyone looking for a new vehicle and great service.
Tyler did an excellent job walking me through the process of selecting tires. He was very knowledgeable and helpful about brands and features.
Friendly, Ethical service. I’ve been a customer for years. Main reason I’m a customer can be expressed in one word, TRUST. Hard to find these days.
Took my Trailblazer in for 10,000 mile service. No appt was necessary. Arrived at 8:00am and had my oil change and tire rotation and was out before 9:00am. Everything was done well. Staff was professional and friendly! Truly like Basil Chevy!
Great service. Wished they would have filled my other tires.
Great service. Wished they would have filled my other tires.
This is the 3rd car I got from this Dealership. Always been happy with salespeople and repair shop.
This is the 3rd car I got from this Dealership. Always been happy with salespeople and repair shop.
Cam was my salesman and very easy to work with, I would highly recommend. I have always used West Herr in the past and this transaction was much easier and faster.
My car was in for an inspection and oil change. In and out in under an hour! Saved money too with coupons and discounts! Will definitely go back!
My car was in for an inspection and oil change. In and out in under an hour! Saved money too with coupons and discounts! Will definitely go back!
Everyone was very nice! They got my car in and out very happy with their service
Everyone at Basil were wonderful and extremely helpful! I would definitely recommend Basil to all my friends and family. Special thanks to Nick, Steve, and Ty for all of their help! Thank you!
Everyone at Basil’s were not only helpful and knowledgeable but do their job with a very pleasant attitude.
I went in for an oilchang and was greeted right away by Jeff he took care of my needs right away. I was in and out of there in no time
I went in for an oilchang and was greeted right away by Jeff he took care of my needs right away. I was in and out of there in no time
Robin made the delivery of my 2023 2500 HD very Quick and easy. She was a pleasure to work with she dealt with all my texts and calls with kindness and respect . I would go to her again.
Robin made the delivery of my 2023 2500 HD very Quick and easy. She was a pleasure to work with she dealt with all my texts and calls with kindness and respect . I would go to her again.
Jeff went out of his way to help me. Took the time to explain what needed to be done
Always treated very well by, the service department. Tom was particularly helpful and a pleasure to deal with!
I was having alerts for ABS and my traction. I needed a rotor but could not get an appointment for 2 weeks. I dropped the car off as an emergency drop off. Doing it this way they get to it when they can. I was delighted and surprised my car was assed and fixed on the same day. WOW. Happy
I was having alerts for ABS and my traction. I needed a rotor but could not get an appointment for 2 weeks. I dropped the car off as an emergency drop off. Doing it this way they get to it when they can. I was delighted and surprised my car was assed and fixed on the same day. WOW. Happy
Service was done quickly and efficiently. The service representative was very informative and kept you updated on status of vehicle.
Service was done quickly and efficiently. The service representative was very informative and kept you updated on status of vehicle.
Very satisfied, prompt customer service, oil change, inspection, tire rotation, check in and out went smooth. Very happy with the service department. Will definitely return to this location. Answered all my questions and concerns for my truck. Compliments also. Prices and car was were appreciated thank you all.
Very satisfied, prompt customer service, oil change, inspection, tire rotation, check in and out went smooth. Very happy with the service department. Will definitely return to this location. Answered all my questions and concerns for my truck. Compliments also. Prices and car was were appreciated thank you all.
I was astonished at how smooth the whole process of purchasing a quality previously owned vehicle went. The staff walked me through every step in the most professional and friendly way.
I was astonished at how smooth the whole process of purchasing a quality previously owned vehicle went. The staff walked me through every step in the most professional and friendly way.
First off, everyone is so nice there. They took my coupon for $5 off NYS Inspection and gave me a car wash coupon which I really appreciated. My vehicle was inspected in under 1/2 hour and I was back home before I knew it. Thank you Joe Basil Chevrolet.
First off, everyone is so nice there. They took my coupon for $5 off NYS Inspection and gave me a car wash coupon which I really appreciated. My vehicle was inspected in under 1/2 hour and I was back home before I knew it. Thank you Joe Basil Chevrolet.
The whole sales team was totally on top of their game
I’m in the last months of my 3-year lease and I can’t say enough about this team - from shopping/signing, to oil changes, to collision work/car rental, every single contact with Joe Basil has been an absolute pleasure!
I’m in the last months of my 3-year lease and I can’t say enough about this team - from shopping/signing, to oil changes, to collision work/car rental, every single contact with Joe Basil has been an absolute pleasure!
I got a great deal, a lot of car for a good price. No-nonsense, told them what I wanted and at what price and they delivered.
I got a great deal, a lot of car for a good price. No-nonsense, told them what I wanted and at what price and they delivered.
Had my vehicle repaired in their collision shop. Made it look like new. They are thirty miles away but it was worth the drive. Great service and very professional!!
Had my vehicle repaired in their collision shop. Made it look like new. They are thirty miles away but it was worth the drive. Great service and very professional!!
Amazing customer service. Been a customer for a long time and have always treated like family. Very comfortable and accommodating waiting area. Thank you Doug and Tyler
Amazing customer service. Been a customer for a long time and have always treated like family. Very comfortable and accommodating waiting area. Thank you Doug and Tyler
Went for an oil change and out in 45 mins! They seem pretty consistent with that time as well! Would definitely recommend to anyone doing the same.
Went for an oil change and out in 45 mins! They seem pretty consistent with that time as well! Would definitely recommend to anyone doing the same.
This is the best dealership I have done business with. Great customer service, top notch facilities and great technicians that are extra careful with my car which i am crazily fussy about.
Extremely friendly good business
Anthony was amazing and polite he made my experience quick and easy. The dealership was very clean. And bill who we bought the SUV from was amazing as well.
Anthony was amazing and polite he made my experience quick and easy. The dealership was very clean. And bill who we bought the SUV from was amazing as well.
Huge selection of new and used vehicles. Including classic vehicles that you rarely see at other dealerships. And awesome employees that are not pushy. Fantastic job.
Had to have brake work done. Car was ready as promised. Work seemed fine, but I have a consistent rubbing sound now. I will have to take it back
Had to have brake work done. Car was ready as promised. Work seemed fine, but I have a consistent rubbing sound now. I will have to take it back
Took in equinox for an oil change, did not have an appointment but they took in right away. Done and finished within a half hour. Very efficient and quick.
Took in equinox for an oil change, did not have an appointment but they took in right away. Done and finished within a half hour. Very efficient and quick.
People were very helpful explaining the repairs that were needed and updates if anything else unexpected was found They kept us up to date throughout the repair We have another car in their shop already in need of service
People were very helpful explaining the repairs that were needed and updates if anything else unexpected was found They kept us up to date throughout the repair We have another car in their shop already in need of service
Always very professional very clean facilities pleasant people I have been here several times and never been disappointed
Quick and efficient; friendly easy appointment; explained service
Quick and efficient; friendly easy appointment; explained service
Couldn’t be happier. Excellent service. Great deal. Great people to work with. Wouldn’t buy from anyone else. Highly recommend.
Great staff, friendly and helpful
Fast and efficient service. Also, very friendly Customer service personnel.
Fast and efficient service. Also, very friendly Customer service personnel.
Alright
I'm crazy fussy about my car and I've done business with a lot of car dealerships over the years and Joe Basil has been the best I've experienced. Very friendly staff and they take good care of my vehicle which is not always the case with some dealerships. If you're looking to buy a car or need service give them a try.
I'm crazy fussy about my car and I've done business with a lot of car dealerships over the years and Joe Basil has been the best I've experienced. Very friendly staff and they take good care of my vehicle which is not always the case with some dealerships. If you're looking to buy a car or need service give them a try.
Very nice and helpful people just bought a Chevy trax 2019
Very helpful, pleasant staff. Always complete the service in less time stated.. never take my vehicle anywhere else.
Had an inspection and oil change on a busy Saturday morning and was in and out in about an hour. Great service and great employees!!
On the road 1200 miles from home when check engine light came on. The crew at Joe Basil Chevrolet service had me fixed up and back on the in no time with great customer service.
On the road 1200 miles from home when check engine light came on. The crew at Joe Basil Chevrolet service had me fixed up and back on the in no time with great customer service.
Tom was the gentleman who took care of me today. I had an apt for an oil change and was greeted with complete friendliness and care. I didn’t wait to long and my experience today was delightful.
Tom was the gentleman who took care of me today. I had an apt for an oil change and was greeted with complete friendliness and care. I didn’t wait to long and my experience today was delightful.
We love this dealership! We just leased our fifth car from them! Highly recommend! Everyone was very professional and friendly.
The service was Fast, efficient, friendly and hassle free. I have used this service center plenty of times and always receive the same great quality service.
The service was Fast, efficient, friendly and hassle free. I have used this service center plenty of times and always receive the same great quality service.