Customer Testimonials
Nice truck I enjoy it. Friendly staff
Excellent customer service. The service department was Very quick to acknowledge that we were there & what they could help us with. We were extremely happy with their questions & information. The oil change & tire rotation & fixing the tire pressure was completed in 45 min. We were amazed as we didn’t even have an appointment.
Excellent customer service. The service department was Very quick to acknowledge that we were there & what they could help us with. We were extremely happy with their questions & information. The oil change & tire rotation & fixing the tire pressure was completed in 45 min. We were amazed as we didn’t even have an appointment.
Staff was courteous and professional. They were busy and apologized for the wait. I'll bring my car back for service here! I'd recommend this dealership to everyone.
Staff was courteous and professional. They were busy and apologized for the wait. I'll bring my car back for service here! I'd recommend this dealership to everyone.
Five Stars! As a repeat customer to Basil Chevy resale center I can tell you first hand this team is very professional and accommodating. A++ guys! Thanks for another great deal.
Excellent service. I get all of my inspections, oil changes and tire rotations here. You can drop off your car or wait. Wait times vary from 45 minutes to 2 hours. Drop off is most convenient during busy periods (end of month)
Excellent service. I get all of my inspections, oil changes and tire rotations here. You can drop off your car or wait. Wait times vary from 45 minutes to 2 hours. Drop off is most convenient during busy periods (end of month)
Tyler is always so great. Accommodating and honest. Nice demeanor. A pleasure to work with.
Courteous, professional, very helpful. The job was done in a timely manner. Highly recommend Basil. I have yet to be disappointed with the service department.
Courteous, professional, very helpful. The job was done in a timely manner. Highly recommend Basil. I have yet to be disappointed with the service department.
Very easy buying experience. Told them what I wanted and they delivered. One of the best car buying experience I have had.
Excellent! Professional individuals , Doug Bradford & Jeff Derkowitz provide friendly, personal attention. I intend to continue bringing my 2012 Buick here for many years to come. Waiting area is clean and comfortable. Covid protocols are followed. Location is easily accessed, appointments handled in timely manner.
Excellent! Professional individuals , Doug Bradford & Jeff Derkowitz provide friendly, personal attention. I intend to continue bringing my 2012 Buick here for many years to come. Waiting area is clean and comfortable. Covid protocols are followed. Location is easily accessed, appointments handled in timely manner.
Once I arrived, they took me right in for service. They are very professional and curtious. My truck was done within the time they told me. Would recommend service at Joe basil chevrolet to anyone. Thank you for taking good care of my 2019 chevy equinox.
Once I arrived, they took me right in for service. They are very professional and curtious. My truck was done within the time they told me. Would recommend service at Joe basil chevrolet to anyone. Thank you for taking good care of my 2019 chevy equinox.
This is the place to buy your next vehicle!!!
Very customer oriented, friendly and attentive to customers. Always have a good experience with Joe Basil
Recently had issues with driver door , window and other misc. items Really made me doubt Chevrolet product. But, lucky for me, my service advisor Corey Jenkins was stellar! Corey was very patient with me, my car and his techs. It took a while( multiple visits) But it now appears my car is fully functional. Even auto start works.!! I can’t say enough about the level of professionalism and expertise that Corey extended to me. I am sure that Corey treats all his customers equally. I believe Basils greatest asset is Corey Jenkins! He is fantastic! Basil is very fortunate ...
The service team at Joe Basil Chevy treat you like family…and they take the extra time to ensure your satisfaction. Thanks you Jake for a pleasurable visit.
The service team at Joe Basil Chevy treat you like family…and they take the extra time to ensure your satisfaction. Thanks you Jake for a pleasurable visit.
I bought my Equinox and had it serviced at Joe Basil Chevrolet. Today was my first oil change and Jessica Ujvari was extremely helpful and courteous! She explained what to expect plus my options and cost of additions I could make to my service. Jessica was a delight to deal with!
Joe Latona, salesman made my 1st time experience w/ Basil a great & friendly time. TKS Joe!
Very helpful and was impressed with the assistance I received. I purchased a large truck last year not understanding it was a commercial vehicle. You guys helped me with my inspection. Very appreciated and I will be back for sure.
Phenomenal experience. Jim Basil, Rob, Ricardo, Justin all outstanding. Came in from out of state and they more than accommodating. Did the trade in over the phone based on pictures and clear communication. Gave me everything I asked for. Handled the details. Can’t say enough about their work and professionalism.
Phenomenal experience. Jim Basil, Rob, Ricardo, Justin all outstanding. Came in from out of state and they more than accommodating. Did the trade in over the phone based on pictures and clear communication. Gave me everything I asked for. Handled the details. Can’t say enough about their work and professionalism.
Very pleased with the service I received from Basil Chevrolet. Tom was a very good reprehensive for Basil.
I have purchased several vehicles from Joe Basil Chevrolet. I have my service done there also. I have always had a good experience in dealing with this dealership. Service and information with respect and a smile. 😃
I have purchased several vehicles from Joe Basil Chevrolet. I have my service done there also. I have always had a good experience in dealing with this dealership. Service and information with respect and a smile. 😃
I just picked up my Traverse from Joe Basil Chevrolet. The car was stalling unexpectedly yesterday and was told to bring it in right away. The service department solved the problem and performed other needed service. I recommend this dealership for service. Thank you Michael Bingenheimer for your prompt and excellent attention to my auto problems.
I just picked up my Traverse from Joe Basil Chevrolet. The car was stalling unexpectedly yesterday and was told to bring it in right away. The service department solved the problem and performed other needed service. I recommend this dealership for service. Thank you Michael Bingenheimer for your prompt and excellent attention to my auto problems.
Took my leased vehicle in for inspection. Super simple. Great service. Very short wait. They reassured me all was well with a concern i had regarding electruc window. Thank you. Go gas cars.
Took my leased vehicle in for inspection. Super simple. Great service. Very short wait. They reassured me all was well with a concern i had regarding electruc window. Thank you. Go gas cars.
Our experience purchasing our newest vehicle was stress free and the sales team was unbelievably helpful. I would recommend this dealer to everyone I know. We got the vehicle we were looking for at a very affordable rate without any hassle whatsoever. We could not have been happier with the experience.
jessica was very friendly and helpful. inspection was done in about 20 min.
What they offer in vehicles
The car was kinda dirty. There was an empty bag of cheese its in the compartment ans not clean like cara should be from a dealer. Great salesman though!
Our salesman was great. He helped us find a perfect car for our son. He also made the buying experience stress free.
The gentlemen who checked me in was courteous and very helpful . He assisted me with purchasing tires , went over my options and pricing . Had an oil change also. Definitely will return for service
The gentlemen who checked me in was courteous and very helpful . He assisted me with purchasing tires , went over my options and pricing . Had an oil change also. Definitely will return for service
Matt Newton provided Helpful , friendly service. Enjoying my Chevy trax and less expensive lease payment
Was there for service, and bought a vehicle. Both experiences were courteous, and we'll done
The staff was courteous and knowledgeable about the vehicles. They were not pushy at all I was very comfortable purchasing my car from this establishment.
i t s a g r e a t c a r d e a l e r s h i p
Never have any problems with the team always great recommend to anyone
They were helpful and willing to fix some of the problems we found with the car I purchased.
My salesman Nate Stewart was amazing. He took all the time you needed to answer any and all questions. He is very knowledgeable at what he does. I couldn’t have asked for a better experience. Joe Basil’s entire team is amazing. Steve in finance was spot on with everything he does as well, there aren’t any “unexpected items” whisked in. He explain every option that was available and answered truthfully. Thanks to everyone at Joe Basil Chevrolet, my wife loves her 2021 Tahoe
Tom Subject, Briana from the Collision Department were very kind and helpful. They went above and beyond to help me, as a former employee of the sales department. Keith in the body shop detailed my car as he always has in the past! Keith always does an A+ job for me.
Joe LaTona is a HUGE asset to this dealership. He has been a huge help to us twice & HIGHLY RECOMMEND!!!
We had a wonderful experience with buying our 2019 equinox & serice to replace a tire that had a leak in the plug. Would recommend to anyone
I had a great experience they didn't push what I didn't want and my sales guy Mike was great I told him what I wanted and he put me a vehicle that fits me perfectly
Very polite, all communication was through and helpful. Went the distance for satisfactory service. A+.
Awesome Friendly Service and PATIENCE with my INSURANCE COMPANY who gave us the runaround and had us both on HOLD on and off for OVER an Hour and a half! Ugh. Great explanation of everything from Finance Department as well.
Very nice salesman was knowledgeable and will definitely be back had a wonderful experience very happy with my purchase
Great staff and quick turnaround on the service! Consistently beating their quote times. This is based on a dozen previous visits. I would recommend the dealership to anyone.
Great staff and quick turnaround on the service! Consistently beating their quote times. This is based on a dozen previous visits. I would recommend the dealership to anyone.
Clean. Jacob was knowledgeable and helpful. I was a little disappointed with the first trax due to the paint and detailing. They let us pick another vehicle to replace the that one. I wish you accepted the GM employee discount
Friendly staff. I take my car here all the time and am always happy with their service.
They came through with a new car when hardly any were available in our area
Good customer service and my vehicle was done in a timely manner.
Great salespeople! very helpful and nice!
I worked with Tom Lobosco concerning a repair to my leased vehicle. He was very friendly, professional and great to work with concerning the repair. Highly recommend Basil and Tom
I worked with Tom Lobosco concerning a repair to my leased vehicle. He was very friendly, professional and great to work with concerning the repair. Highly recommend Basil and Tom
Fast professional service. Quick Lane advisor Mike is a rock star!
Friendly and extremely efficient! Great service
Great professional service by the entire team, they handled all the documentation and detailed the vehicle, it was ready to go when I arrived.
Thank you Joe LaTona for your exceptional service that you provided. Everything went so smoothly!
Fast friendly service. Short wait time and treated with respect.
Very friendly, listened to what I was interested in and what I could afford, gave me multiple options
Friendly, knowledgeable staff, very professional. Steve Jacob and Justin worked well as a team . Would recommend Basil to friends and family
I had a great experience buying my new used car. Derrick is the absolute best!
From start to finish we had Excellent Customer Service and a great car buying experience
Purchased several cars over the years at Joe Basil and have always had a positive experience. Salespeople are friendly and attentive. Service Department is top notch.
Had a lease buyout, staff really helpful, answered all my questions and are an asset to Basil.
So easy and friendly! Dan was great to work with took care of everything quickly got me a great deal on my trade in! Steve got me a fantastic rate on my new car! I will definitely be coming back!
Very helpful and friendly made the buying and trade in process super easy enjoyable and very fast
Workers were great. Many vehicles to choose from. Very clean. Awesome being able to reach workers through text too.
Convenient, quick, service, I traded my car and bought another in a matter of hours.
Bill was very friendly and accommodating. Very patient and he work with me. Bill was very knowledgeable and he would check things out on the computer.
Mr. Lomas and the entire staff were great! No pressure! Would recommend to others for auto purchase. Please stop the 25 word minimum on this site
Excellent service, helpful, friendly staff. Salesperson was not pushy and was very easy to work with. Our salesperson worked with us to help us find the right vehicle for our needs and budget.
Mike Orsi and Steve from finance were absolutely amazing! Painless car buying process!
They greeted us wright a way, Tom was a very professional and helped us all the way to the end. We are vey happy. Thanks.
Service people were very courteous and quick to keep you updated on their progress, no one was pressuring you for any additional work to be done, just what you asked for. Great bunch of people!
Service people were very courteous and quick to keep you updated on their progress, no one was pressuring you for any additional work to be done, just what you asked for. Great bunch of people!
there service was pretty fast. The service department was very polite. The down side was they are very expensive with oil changes and preservatives. Being a customer for 20 years or more they don't give you a price break on what they do. I may have to take my vehicle somewhere else next time.
Everyone there was very wonderful helpful considerate and kind I would recommend them to anybody and everybodyAnd I totally loved the car that I got
Great sales personnel. Very pleased. Treated very fairly. Highly recommended. Purchased a new dump truck and they helped me every step of the way. Took care of all registration and insurance information.
Great sales personnel. Very pleased. Treated very fairly. Highly recommended. Purchased a new dump truck and they helped me every step of the way. Took care of all registration and insurance information.
Really good customer service
Ken Kolbe always takes great care of my family. Derrick also was very helpful with chosing the right vehicle to fit our needs as a family.
They take care of me well good people fair and honest prices are not much over the price of doing it yourself great dealership they know their stuff
They take care of me well good people fair and honest prices are not much over the price of doing it yourself great dealership they know their stuff
Always totally satisfied with all my dealings at Joe Basil . From customer service , sales , service & body shop , Everyone who ive dealt with has been courteous & helpful . Service on my car has always been top notch also . Definitely a satisfied customer!!
Came in today to have my first oil change and tire rotation done totally amazed at how fast the work was completed keep it up and I’ll keep coming
Very helpful and friendly salespeople.Would recommend Basil to anyone looking for a vehicle. Live in Lockport so would have wished a closer dealership. Will do business with them again if needed
Very clean and helpful. I went there on a few occasions- not really sure what I was looking for. They did not pressure in anyway.
When we got there Mike came right out to help us, he asked what I was looking for and went through and showed us all the cars that I requested. Very polite and helpful
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