Customer Testimonials

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Google Jul 17, 2024

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Google Jul 17, 2024

Comfortable waiting area and food and beverages available. Thank you. Waiting time was reasonable.

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Google Jul 17, 2024

Great work. Nice staff.

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Google Jul 17, 2024

I will have to say I had a wonderful experience with them. Dan in New car sales was absolutely wonderful. He was helpful and explained everything to me even was patient with my youngest daughter who had her own questions. Thank you so much Dan and the Basil team!!!

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Google Jul 16, 2024

Went there for an oil change. They got me right in & about 1/2 hour later I was leaving.

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Google Jul 16, 2024

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Google Jul 16, 2024

Efficient, friendly & quality service!

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Google Jul 15, 2024

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Google Jul 15, 2024

Easy to work with , quick!

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Google Jul 14, 2024

Friendly customer service!

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Google Jul 14, 2024

I looked at over 1000 trucks and Basil had the best deal. Excellent service and friendly staff. I may be a lifetime customer. Time will tell.

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Google Jul 13, 2024

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Google Jul 13, 2024

Amazing service, called same day, waited for an oil change maybe 20 min in and out.

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Google Jul 13, 2024

I had an amazing experience! Jake went above and beyond to get me all the right features I wanted with also a great price! Check them out !

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Google Jul 13, 2024

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Google Jul 12, 2024

Great service as always!

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Google Jul 12, 2024

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Google Jul 12, 2024

Joe Basil Chevrolet has professionals working from top to bottom. The sales team, repair team, finance team, you name it, they are the best at what they do. This is my third lease from there, and we bought a used car for my daughter. Huge THANKS to salesman Mike DeGeorge. I have dealt with Mike for all three leases, and EVERY one has been flawless! Mike ALWAYS goes above and beyond for me and that's why I keep going back. Mike DeGeorge is an absolute ASSET to the company, and is an enormous reason why I keep going back ...

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Google Jul 12, 2024

Very quick service!

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Google Jul 12, 2024

Very professional, everything up front.

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Google Jul 12, 2024

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DealerRater Jun 22, 2024

Everyone is super friendly there, love working with Nate and I don't feel pressured with him,will always come back to Joe basil.

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DealerRater Jun 20, 2024

The service is honest, fast and personnel are top notch. I bought my car here and will not ever consider going elsewhere for service.

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Google Jun 19, 2024

Tyler in the service department went above and beyond, communicated, and was just so helpful! I’ll never go anywhere else!

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Google Jun 19, 2024

Very knowledgeable, courteous dealership. Car was brought in promptly and on time. They fully explained everything to me of what was done on the vehicle. Then they emailed me my receipt. This facility has state of the art technology.

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Google Jun 19, 2024

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Google Jun 18, 2024

It's so nice to be treated with such respect thank you for taking care of my vehicle basil is number one and thank you for my ride

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Google Jun 18, 2024

My experience at Joe Basil was phenomenal! Special thanks to Drew and Rob for making the entire process thorough, professional and enjoyable! They were very attentive to my needs and expectations and they delivered! I would HIGHLY recommend this dealership and when you go ask for Drew and Rob, you would not be disappointed. Thanks again!

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Google Jun 18, 2024

I had contact with several Employees each one very friendly and courteous. I had a scheduled appointment and was taken on time. I used the shuttle provided by Basil and the drivers were very courteous. I brought my car to Basil for detailing. It looks fantastic!! I know I will be a repeat customer.

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Google Jun 17, 2024

Drew was my sales person he was amazing and listened to exactly what I wanted, he wasn't pushy and was extremely knowledgeable about the functions on the vehicle. He was understanding with trying to teach me how to use the functions of the vehicle, and he made sure that I was happy with all of my choices that were available.

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Google Jun 17, 2024

Mike was thee best experience. Quick and easy. Can't recommend enough!

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Google Jun 17, 2024

Very friendly and patient. Was not rushed and picked out the perfect truck for my needs and also got a fair trade in for my previous vehicle.

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Google Jun 16, 2024

Thank you for taking care of my car. I got an oil change tire rotation and it inspected all in one. Thank you very much. Have aThank you for taking care of my car. I got a oil change tire rotation and it inspected all in one. Thank you very much. Have a wonderful day.

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Google Jun 16, 2024

Great truck buying experience, quick and easy service, Mike in sales and Anthony on the business/finance side were both top tier! In and out in under three hours. Definitely would do business with them again.

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Google Jun 15, 2024

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Google Jun 15, 2024

Tyler Brodzik was pleasant, helpful, efficient. Thanks for making my visit very comfortable.

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Google Jun 15, 2024

Very efficient

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Google Jun 14, 2024

The service experience was excellent. The agents were friendly and efficient.

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Google Jun 13, 2024

In and out with everything I wanted accomplished!

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Google Jun 13, 2024

I was fast they did great job

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Google Jun 12, 2024

Was done within 3 hours. Went above and beyond to make sure I stayed were I wanted to be financially. Thank you to Pat to making this a seamless process.

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Google Jun 12, 2024

Jeff in the service department Took my Acadia in for a recall and oil change and had the services done in 1 hour. While there he asked if I had any other concerns. Excellent customer service!

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Google Jun 12, 2024

My service advisor Anthony was great.

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Google Jun 12, 2024

Excellent service Great service advisors Very professional

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Google Jun 12, 2024

I purchased a new truck from Christina who was wonderful to work with and was able to provide me everything i needed. I had a small thing come up and Jordan in the service department was also great to work with. I normally don't give reviews but this place was great to buy from and awesome service when it was needed. Great work and attitude from all people, highly recommend.

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Google Jun 12, 2024

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Google Jun 11, 2024

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Google Jun 11, 2024

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Google Jun 11, 2024

Tyler was excellent with everything He help me set up my phone and all the features love my new car. Thank yo

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Google Jun 10, 2024

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Google Jun 10, 2024

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Google Jun 9, 2024

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Google Jun 8, 2024

Jake is the best service representative you have always looking out for the customer! I came in for a oil change and bought to my attention two air filters that were in bad condition and in need of replacing. Jake always makes you feel like a valued and appreciated customer.

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Google Jun 8, 2024

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Google Jun 7, 2024

Jeff in service was super helpful! Worked with my schedule and got the work done in a timely fashion. Jacob even came out and talked to me for a bit. Super friendly staff!

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Google Jun 7, 2024

The staff was very helpful and understanding as I was having a challenging time with a small child I had with me. They also answered all questions about concerns I had and were great working with me in regards to the financial and time constraints I had.

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Google Jun 7, 2024

Bought a new 2025 Trax and the salesperson Bill Powell was excellent to deal with. He was very patient when dealing with the insurance company which was a stressful task. Would recommend Joe Basil Chevrolet. Love the car!

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Google Jun 7, 2024

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Google Jun 6, 2024

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Google Jun 5, 2024

Ty was very personable and efficient!

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Google Jun 5, 2024

They got me the vehicle I wanted for the payment I wanted.very efficient.

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Google Jun 5, 2024

Excellent Website - Great selection of classic and muscle cars - Fair (good) prices. Personable, friendly staff…!

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Google Jun 4, 2024

Derrick got me a car that I can love and at the

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Google Jun 4, 2024

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Google Jun 4, 2024

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Google Jun 3, 2024

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Google Jun 2, 2024

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Google Jun 2, 2024

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Google Jun 2, 2024

Quick and pain-free service

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Google Jun 2, 2024

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Google Jun 2, 2024

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Google Jun 2, 2024

Basil quicklube is always fast and friendly. The guys there seem to value their customers and always go the extra mile.

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Google Jun 2, 2024

Great service,all went great. O99009

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Google Jun 1, 2024

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Google Jun 1, 2024

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Google Jun 1, 2024

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Google Jun 1, 2024

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Google Jun 1, 2024

When in for oil change had no problems out in about 20 minutes

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Google May 31, 2024

Took my car for some routine work, they were fast and very helpful. Thank you Joe basil Chevrolet!!!

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Google May 31, 2024

Had a great experience Christina was great and I love my new car. Everything went smoothly and am very happy with Christina and everyone else at Basil. Was looking at the Trax but they gave me a better deal on the Trailblazer which had a better offer running at the time I went in.

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Google May 31, 2024

Came in for oil change left with new truck

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Google May 31, 2024

I was immediately greeted by Mike Bingenheimer politely. He was very respectful and professional in explaining the services I requested along with waiting time. Thank you

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DealerRater May 31, 2024

Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York.

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Google May 30, 2024

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Google May 30, 2024

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Google May 30, 2024

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Google May 30, 2024

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Google May 30, 2024

Great customer service

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Google May 30, 2024

Cam Harzlak was the utmost professional from start to finish. We told him what we were looking for and he delivered. Top notch all the way. Anthony walked us through the financials and made that process easy. Great experience across the board.

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Google May 29, 2024

Great sales person and great finance manager . Both guys made my experience very easy . I will definitely recommend Joe Basil Chevrolet .

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Google May 28, 2024

Everyone there was excellent in helping to assist myself. Very courteous and listened to my concerns. Excellent customer service and value you as a customer.

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Google May 28, 2024

Absolutely great customer service in the shop. Anthony was so incredibly helpful and patient!

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Google May 25, 2024

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Google May 25, 2024

Mike DeGeorge was very helpful! He also didn't have us sitting around going back and forth. We told him what we were looking for ('24 Traverse) and he looked up what was coming in. We put a deposit on one in transit. A few days later, he called that essentially the same vehicle had just been delivered on their lot with included floor mats. We were able to get my car a few days later. It was relatively painless and as quick as possible! We appreciated everything he did and helped us with!

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Google May 25, 2024

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Google May 25, 2024

Great dealership, service, & maintenance. Every aspect of our car purchase and maintenance since has been seamless here! We appreciate it!

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Google May 25, 2024

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Google May 24, 2024

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Google May 24, 2024

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DealerRater May 24, 2024

Great experience Tylor and the rest of the sales staff were a joy to work with.

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