Sales:
(716) 989-3716
Service:
(716) 288-5425
Parts:
(716) 586-3509
Open Today Sales: 9 AM-6 PM
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Joe Basil Chevrolet to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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My experience with this dealership started out positively. Everyone was friendly and helpful during the sales process. Unfortunately, once the vehicle was purchased, the level of service, concern, and support seemed to go downhill.
I purchased my 2024 Chevrolet Trax in 2023, and it now has a little over 53,000 miles. Within the first week of driving it off the lot, the check-engine light came on. At the time, I was told it may have been related to the gas cap. However, since then, I have returned to the dealership several times regarding check-engine lights, ongoing OnStar problems, and other concerns with the ... Read More Full review text opened.DealerRater - Aug 5, 2026
My experience with this dealership started out positively. Everyone was friendly and helpful during the sales process. Unfortunately, once the vehicle was purchased, the level of service, concern, and support seemed to go downhill.
I purchased my 2024 Chevrolet Trax in 2023, and it now has a little over 53,000 miles. Within the first week of driving it off the lot, the check-engine light came on. At the time, I was told it may have been related to the gas cap. However, since then, I have returned to the dealership several times regarding check-engine lights, ongoing OnStar problems, and other concerns with the vehicle.
The OnStar issue was especially frustrating. I was repeatedly sent back and forth between the dealership and OnStar, with each side seeming to suggest that the other was responsible. Before contacting the dealership, I had already worked directly with OnStar and completed all the troubleshooting steps they recommended. OnStar determined that the problem was not on their end and that there was an issue with the vehicle itself.
It was only after I escalated the matter to a manager that someone finally took the time to address the concern properly. I sincerely appreciate the individuals who were willing to troubleshoot the problem with me and confirm that I had followed all the necessary steps. In the end, it was determined that there was, in fact, something wrong with the vehicle.
This past weekend, the engine completely stopped working, leaving me without transportation. The vehicle broke down on a Sunday, so I had it towed to the dealership on Monday as soon as I could arrange it. This was my first brand-new vehicle, and I never expected a new car to experience this many ongoing problems or to stop running completely.
When I brought the vehicle in, the only thing done that day was a computer scan. When I called the following day, a representative explained that no one had looked under the hood and that it could be approximately two weeks before a technician would be able to properly inspect and diagnose the vehicle.
In the meantime, I have no idea what is actually wrong with my car or whether the repair may be covered under the powertrain or emissions warranty. My bumper-to-bumper warranty has expired, but the dealership cannot determine whether the current issue is warranty-related until someone actually diagnoses the problem. My vehicle is now sitting on their lot while I am left without answers or transportation.
The dealership’s rental vehicles are apparently always on a waiting list, and no loaner vehicle was available. As a result, I am expected to pay for a rental vehicle out of my own pocket while waiting up to two weeks just for someone to look under the hood.
I am a single mother living on a fixed income, and this situation has created a serious hardship for my family. I depend on this vehicle to get to work, provide for my children, purchase groceries, and take care of everyday responsibilities. I also have a cat and a dog, and I cannot even easily get to the store to buy the food and supplies they need.
Paying out of pocket for a rental vehicle is not a small inconvenience for me. It is an expense that I am struggling to afford while already trying to support my household. Being without transportation is affecting my ability to work and manage the basic needs of my family.
What also saddens me is that I often leave the dealership feeling patronized and as though no one truly understands or takes seriously what I am going through. I am not asking for special treatment. I am asking for clear communication, a timely diagnosis, compassion, and reasonable support for a vehicle that has had problems since shortly after it was purchased.
These are not the types of problems anyone expects to face after purchasing their first brand-new vehicle. The dealership was very attentive when it was time to make the sale, but the after-sale service, communication, availability of transportation, and urgency
There was a very pleasant place to be doing business. Had a great fellowship with everyone. I came in contact with.
Joe Basil Chevrolet gave me one of the worst vehicle-buying experiences I've ever had. I purchased a used 2022 Toyota Highlander based on promises that were made during the sales process. During the test drive, the AC was blowing hot air. I pointed it out immediately and was assured it would be completely fixed before delivery. I also pointed out two chips in the windshield and was told those would be repaired as well. Neither promise was kept. The windshield chips were never repaired, and the AC problem was never actually fixed. It appears the system was simply recharged instead ... Read More Full review text opened.DealerRater - Jul 2, 2026
Joe Basil Chevrolet gave me one of the worst vehicle-buying experiences I've ever had. I purchased a used 2022 Toyota Highlander based on promises that were made during the sales process. During the test drive, the AC was blowing hot air. I pointed it out immediately and was assured it would be completely fixed before delivery. I also pointed out two chips in the windshield and was told those would be repaired as well. Neither promise was kept. The windshield chips were never repaired, and the AC problem was never actually fixed. It appears the system was simply recharged instead of properly diagnosed and repaired. I was also told the vehicle would receive new brakes and rotors all the way around as part of the purchase agreement. Later inspections raised serious questions about whether that work was ever performed because they were not new. When I requested documentation showing what repairs had been completed before the sale, my requests were repeatedly ignored. The vehicle was also delivered with an empty coolant reservoir, which immediately made me question how thoroughly it had been inspected and prepared before delivery. When I raised my concerns, the dealership scheduled an appointment and had me drive an hour there. I waited approximately three hours and then drove an hour home. After spending nearly half a day at the dealership, nothing was fixed and once again I was ignored asking for the paperwork for my records. I filed a complaint with the Better Business Bureau. Even after escalating the matter, the dealership's position was essentially that the repairs were my responsibility to pay for. The BBB made an improper response claiming it had “been over a year” which it in fact has not been a year nor over a year. I DO NOT RECOMMEND BUYING ANYTHING FROM THIS DEALERSHIP! Never rely on verbal assurances. Based on my experience, once the paperwork is signed, verbal promises will not be honored. YOU WILL BE STUCK WITH THEIR LEMON! 37,000 WASTED!
Very professional and courteous. Kind and considerate to elderly clients. Lots of people working hard at location on the weekend. Excellent friendly receptionist with good coffee on a Saturday morning. Thank you Basil Chevrolet!
Dan was excellent. Friendly. Not pushy. Detailed everything. His professional demeanor and personality are an asset to Joe Basil
Very knowledgeable and understood your financial situation to work out the best option. Receptionist was very pleasant.
Being a very large dealership they were very friendly and attentive to all my needs when purchasing my last two cars. I’m also happy with their service department which is run very efficiently and has always treated me with a friendly smile and fair pricing. They also send reminder texts for appointments which is a big help to me.
Professional Courteous Knowledgeable Patient 0ver Anxious Top Salesman in Ian Marke plus plus plus plus
Very nice place to be Every things looks good Rate 100% I like the service
Joe Basil is the best place to be I like they service It’s Number one 👍🌹🙏
Always impressed with your staff in the sales department especially Christins Federico and Matt Newton.
The 2023 silverado purchase was not derailed when I pick it up( same dirt marks from 4 days prior), the salesman hands me the second key fob when I was about to leave. That key fob was held together with electrical tape. Then after I contact the salesman, that person said they didn’t even notice it(yeah right). I’ve purchased many vehicles from there and this is the worst customer service I’ve had. I’m almost thinking of going to another dealer when I purchase my next vehicle.
This was our third time at Joe Basil and we won’t go anywhere else. They do not pressure you they work to find you a car within your budget. We liked working with Jacob he was sociable and not pushy. Was a pleasure dealing with Joe basil.
Dealership is professional and have answers to questions on the spot not alot of back and forth
Easy peezy. I got a super super deal on the sweetest car. Exact model wanted less milage than could hope for on this just 3 yr old one owner gem. EVERYONE at this place are just great.I advise everyone , during your search do not fold until you stop here,tell what you want AND GET IT!
Buying a vehicle can be a stressful time as well as exciting. Joe basil and their employees helped through that time. Jenn Anstett was extremely helpful
I like the dealership over all. Just not happy how they do warranty and recall repairs.
Everything went well, on time service, polite service manager, all service was complete, discounts were applied.
Mike Howard and crew were OUTSTANDING as usual! EXCELLENT CUSTOMER SERVICE! Thank you Mike for ALWAYS following through. Simply THE BEST!
Brought my car in for an oil change and went home with a brand new car. LOL They gave me a great deal and I was very pleased with the Dealership. Nate and the rest of the staff were very helpful.
Justin was a great help with my new lease deal. They put me in the car I wanted and the process was smooth and fast!!
I always get a great deal here. This is the fifth car I have leased from them since 2016. Very friendly, knowledgeable staff.
Got a brand new car ,at the price I wanted,didn't even have to go to the dealership until it was ready to pick up.Great experience.
I had a wonderful experience with the purchase of my 2026 Silverado. Every member of the staff I interacted with was very positive. I would highly recommend this dealership.
Jake did a great job with our sales lease for our 2026 Equinox. Very friendly and helpful and very informative to our car purchase lease… My husband and I give him a 5/5 score.
Once again Joe Basil Chevrolet did an excellent, no hassle job of getting me into a new truck. My sale consultant Christina was outstanding and very knowledgeable. Joe Basil should be proud to have her on their sales team.
We always liked the quality of Basils service department and returned after owning foreign vehicles.
Mike Bingenheimer was great in getting everything needed to service our Buick Envision. Very quick service
Joe basil goes above and beyond to make sure you get the car you want!
price hike on paper to show they gave a discount that never happened just so they show GM that a supplier's discount was given when I went in for a clearer explanation on where is this discount given a punch of nonsense, I'm calling GM to make sure they know
Joe basil suck in depew. pick up SUV 8/30 in service 10/6 SUCKS and never fixed problem said my car my problem
I never believed that after you buy a car from a dealer their done with you until we helped our Daughter buy a car from Basil Chevrolet on Transit Rd In Depew. After reading everything online about the vehicle we purchased we went in to make a deal on the car. It was suppose to come with a remote start as it was advertised in the description, because our Daughter has 3 kids and it helps to warm up the car so they stay warm. So she called back after getting home and talked to Pat the salesman. He said there ... Read More Full review text opened.DealerRater - Oct 7, 2025
I never believed that after you buy a car from a dealer their done with you until we helped our Daughter buy a car from Basil Chevrolet on Transit Rd In Depew. After reading everything online about the vehicle we purchased we went in to make a deal on the car. It was suppose to come with a remote start as it was advertised in the description, because our Daughter has 3 kids and it helps to warm up the car so they stay warm. So she called back after getting home and talked to Pat the salesman. He said there was nothing they could do except charge her if she wanted on installed. Then I called Derrick Schiersing who told us when we bought the car if there was any problem to call him. For 3 days in a row I called and left a voicemail about the issue with no call back. Our Daughter finally got a whole of him 5 days later and said he was busy in the body shop and told her there was nothing they could do because it shouldn't of been in the advertisement and in small print there's a disclaimer that so.e vehicles don't have everything in the ad. To me then it should not be advertised that its in there. So thanks Derrick for proving once you drive the car off the lot the deal is done and your customer service part ends. Glad there's so much custermer service loyalty out there.
So when your buying a car from here became full to read all including the small print...
Basil Chevrolet has been my dealer of choice 15 years now and it has always been a first rate experience buying new and used and dealing with the service and collision shop.
WILL CONTINUE TO DO BUSINESS WITH THIS DEALERSHIP HAD VERY GOOD EXPERIENCE WIYH ENTIRE SALES TEAM
Service is always good. They respect our time as customers. The dealership wait area is clean and usually has refreshments.
Held onto my car for 5 weeks, got wrong parts, had to wait longer for new ones to come in and then they accused me and my insurance of non payment even though the check was cashed 2 days after the check was issued. Did work they weren’t approved for and then billed the insurance company after so if insurance didn’t approve it I was stuck with an extra $800 charge/bill. Would never recommend these people ever unless you want problems after problems. Even left messages with higher ups about issues and you won’t get a call back or ... Read More Full review text opened.DealerRater - Sep 25, 2025
Held onto my car for 5 weeks, got wrong parts, had to wait longer for new ones to come in and then they accused me and my insurance of non payment even though the check was cashed 2 days after the check was issued. Did work they weren’t approved for and then billed the insurance company after so if insurance didn’t approve it I was stuck with an extra $800 charge/bill. Would never recommend these people ever unless you want problems after problems. Even left messages with higher ups about issues and you won’t get a call back or hear anything from them. Only go here if every place in country has completely vanished. They should lose their dealership/service license.
I took my truck in there twice for the same problem. The connector in the back of the truck that hook up to a trailer is not working. The first time they ran two diagnostic test for some reason and charged me almost $400. Why they ran two I have no idea. But the problem still was not fixed. I took it back again and they had to charge me again for a diagnostic test for almost $275. I tried to argue it and they told me if it happens again come back with my trailer and show them that it’s ... Read More Full review text opened.DealerRater - Sep 11, 2025
I took my truck in there twice for the same problem. The connector in the back of the truck that hook up to a trailer is not working. The first time they ran two diagnostic test for some reason and charged me almost $400. Why they ran two I have no idea. But the problem still was not fixed. I took it back again and they had to charge me again for a diagnostic test for almost $275. I tried to argue it and they told me if it happens again come back with my trailer and show them that it’s not working and they will talk about a refund. I don’t agree with it. I think that was crap. This is a lease vehicle and they’re trying to blame it on me that I did something wrong with the fuses. Keep blowing. Not happy.
I always use Joe Basil For service. They are friendly, fair and quick! I trust them to let me know what service I need next
Joe Basil's staff is top notch and professional. My salesman, Nate Stewart helped to make a pleasant buying experience. He helped guide me to the Silverado I have been looking for. Thank you for taking the time to make it happen.
Point of sale was good. Salesman had good knowledge of classic car inventory to include the one I purchased. Final price was fair. After sale was disappointing. I am out of state and waited over a week for bill of sale and title to be delivered. Was told title had been mailed on Monday but received it via overnight express on Thursday. This means I was not given a straight answer to a direct question. It also means they waited a full week from the time they were paid in full to fulfill their end of the deal. Raises immediate ... Read More Full review text opened.DealerRater - Jul 30, 2025
Point of sale was good. Salesman had good knowledge of classic car inventory to include the one I purchased. Final price was fair. After sale was disappointing. I am out of state and waited over a week for bill of sale and title to be delivered. Was told title had been mailed on Monday but received it via overnight express on Thursday. This means I was not given a straight answer to a direct question. It also means they waited a full week from the time they were paid in full to fulfill their end of the deal. Raises immediate integrity concerns which is primary reason I wouldn't recommend them. Car transport was 6 days after they were paid in full (cash sale). I was anxious to get the car registered and on the road with no sense of urgency on their part. Additionally, car was delivered with only one ignition key with no way to unlock the doors. Other documents expected with the car were forgotten and then not all would be sent due to cost of mailing them all.
Car was fixed fast and looks great and rent a car was very smooth transaction. Thank you
Quick knowledgeable a pleasure to work with. Solve any problems quickly and happily. Very sincere
Test drove a Equinox EV. I was told by my sales associate that it had AWD. I purchased the vehicle (believing it had AWD.). A few days later, I find out it is a FWD. Basil Chevrolet can do nothing to resolve this issue, even though I was given inaccurate information by them.
I leased my 2026 trailblazer from Joe Basil Chev in Depew. We have always gone to them for many years. Their service/collision department is excellent. They are always busy but friendly.
Friendly dealership from the moment you arrive. Experienced sales team, willing to work within your means. In a word: OUTSTANDING !
4-21-25 ( No Heat in my car). Service Completed - Charge 308.93 (Still No Heat) 4-23-25 (No Heat in my car). Service Completed - Charge 210.13 (Got Heat) Was Service performed on 4-21-25 necessary. I was disappointed that car heat was not restored with first visit.
I purchased my 2025 Chevy Traverse from Joe Basil in Depew. My intentions were to just to look at the vehicle, and Drew was more than patient and kind when showing me everything on the vehicle when he knew I was not fully intending on purchasing the vehicle. I was sold on it after Drew took the time to go through everything with me financially and go through my old vehicle. The whole purchasing experience was more than satisfactory, especially how the wait time was a fraction to what I've spent at dealers. Fast, Efficient, and Friendly is all it ... Read More Full review text opened.DealerRater - Apr 29, 2025
I purchased my 2025 Chevy Traverse from Joe Basil in Depew. My intentions were to just to look at the vehicle, and Drew was more than patient and kind when showing me everything on the vehicle when he knew I was not fully intending on purchasing the vehicle. I was sold on it after Drew took the time to go through everything with me financially and go through my old vehicle. The whole purchasing experience was more than satisfactory, especially how the wait time was a fraction to what I've spent at dealers. Fast, Efficient, and Friendly is all it took for me to be a Joe Basil customer for life now. Thank you Drew and Joe Basil!
Prompt service and great work from the collision shop! Staff was friendly and the work was done correctly.
Leased a 2025 Equinox on March 28th, I’m still waiting for my rain guards
Our sales person Nick Kramer was wonderful. He was very busy with many customers but he did work with us. We asked Nick we would like to get a loan from A certain bank and when we went in the loan and Anthony went with another bank at a higher rate so mind you we are not happy. Anthony told us if we went with another bank it would go against our credit. We should of walked out but we didn’t. We were tired we were there over 3 hours. I guess we have learned a lesson be more aware ... Read More Full review text opened.DealerRater - Apr 1, 2025
Our sales person Nick Kramer was wonderful. He was very busy with many customers but he did work with us. We asked Nick we would like to get a loan from A certain bank and when we went in the loan and Anthony went with another bank at a higher rate so mind you we are not happy. Anthony told us if we went with another bank it would go against our credit. We should of walked out but we didn’t. We were tired we were there over 3 hours. I guess we have learned a lesson be more aware of the loan you get and not get an answer you can always refinance. I’m on the fence of buying another car here.
Always courteous and very accommodating. Anthony was exceptional in serving me. Thank you! I live in Honeoye N Y and come back to Basil.
Had my rear brakes and rotors replaced! The team did a wonderful job and the communication throughout the whole process was exceptional!
My 7th car because no pressure, great selection , best employees ! Just great deals ! Fast & courteous. Tears you like family
We arrived early, they took us in and registered us. Sent us to waiting room while car was being worked on. NYS Insp, oil change and tire rotation . Finished in about an hour and we were on our way. Great job Joe Basil Service Dept.
Bought a 2014 Camaro yesterday and wanted to express how satisfied we were with our salesman-John Mancuso! He went above and beyond for us! 5 STAR experience!
Sales person tynese was deciding factor in my purchasing my new car.. He kind , patient and most importantly not pushy.
I was very happy with working with salesman Daniel Bryant, and all the others Mike Saladino, Kevin, Mike and the Receptionist Brenda all were great, they worked together until they got me what i wanted. I am very pleased, and will definitely recommend them to everyone. Thanks
I was very happy with the dealership and they worked very hard to get me the car i wanted. They were very friendly and helpful. I'll definitely buy another vehicle from them.
Recently went to the dealership when they were closing on a very cold Saturday evening because I was having problems with my key fobs not being detected and instead of turning me away the salesman, Mike G , let me in and replaced the batteries. His kindness was greatly appreciated and Basil is very fortunate to have a caring employee! Thank You again for your help!
Everyone was helpful and professional. They made my experience very comfortable and satisfying. The process was hassle-free.
Everything was great! Very smooth transaction, was in 1 day and had a car the very next day!
Every time we go to the dealership everybody is pleasant and willing to help us they are always busy and work together we would not go anywhere else for service
The personnel and all of the staff are right on point. Always pleasant, they explain what is to take place, and always check to see if you need something while waiting. I was able to meet Joe (grandson) of the owner. It was such a pleasure to communicate with him. Keep up the good work. Thank you for being the Dealership that you are.
Great experience been dealing with basil for years. High integrity. Most importantly easy to deal with
I’ve worked with Mr Powell often. I’ll always ask to see him first. Honest, knowledgeable and exceptional customer interaction.
Friendly atmosphere, spotless showroom, great personnel , large selection of vehicles great prices Great place to shop for your new car
I have not drove it that much to tell you much about it but it’s a nice car but still a lot of money soon as you drive it off the lot you lost a lot. That’s all I can say.
Check your bill! Mine was wrong as they tried to overcharge me. This place is crap
I bought a brand new 2024 Chevy Equinox in April of 2024. After a couple months I noticed the carpeting in the front were always wet. I took it to Joe Basil and there was mold under the weather tech floor matts. Explains why I was so sick and hospitalized. I also have COPD. They replaced the carpets and fixed the air conditioning lines that were leaking into the car. They sprayed the car with some disgusting sanitizer. I tried to get them to replace the vehicle or buy it back, but they refused. They want me to trade it in and ... Read More Full review text opened.DealerRater - Oct 3, 2024
I bought a brand new 2024 Chevy Equinox in April of 2024. After a couple months I noticed the carpeting in the front were always wet. I took it to Joe Basil and there was mold under the weather tech floor matts. Explains why I was so sick and hospitalized. I also have COPD. They replaced the carpets and fixed the air conditioning lines that were leaking into the car. They sprayed the car with some disgusting sanitizer. I tried to get them to replace the vehicle or buy it back, but they refused. They want me to trade it in and make my payments go up almost $400 a month or extend the loan to 84 months. I can’t afford that! I’m a senior on a fixed income. I will never purchase another car from them.
Wonderful dealership, been dealing with them for decades. From sales to service and communications all employees are terrific.
We had an excellent salesman—Mike DeGeorge. Made it a great experience. We will Highly recommend.
Good service. Kept me informed while servicing my vehicle. Nice waiting area. Friendly consultins.Got me in and out.
Drove a long way to look at a used truck that I found on the internet. Was extremely surprised that at what was supposed to be a quality dealer they would be trying to sell a $20,000+ truck that had rust bubbling through the paint and under the doors. The salesman told me they price low but don't do any cosmetic work!! Well I could go to the corner lot used car guy and buy something like that, at a classy dealer I expect a little more class!!
He is very kind and helpful and friendly, need more great people like John. Very pleased with his service.
I keep returning to Joe Basil Chevrolet because of the service. They are always quick, friendly and upfront about what your vehicles needs are.
Everyone is super friendly there, love working with Nate and I don't feel pressured with him,will always come back to Joe basil.
The service is honest, fast and personnel are top notch. I bought my car here and will not ever consider going elsewhere for service.
Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York.
Great experience Tylor and the rest of the sales staff were a joy to work with.
The selection is UNREAL. The attention to detail. We had a car to sell. Drove in got a fantastic offer. Dropped off the car we were treated like royalty. I highly recommend a trip to the Basil dealership. 5-☆☆☆☆☆
Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team would waive a $65. Diagnostic fee due to a rattle in my door that gets worse by the day. Mind you I've been never been in a collision. I explained this to this Ken character and then when he started in with over talking me and asking incredibly sarcastic questions. It surprises me that someone of his mental incapacity would hold a management ... Read More Full review text opened.DealerRater - May 20, 2024
Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team would waive a $65. Diagnostic fee due to a rattle in my door that gets worse by the day. Mind you I've been never been in a collision. I explained this to this Ken character and then when he started in with over talking me and asking incredibly sarcastic questions. It surprises me that someone of his mental incapacity would hold a management position. My mom is looking for a new vehicle and although this review won't put a dent in their business, we won't be getting one from them. Do better Joe Basil
Always courteous and compassionate with any situation I have had that brought me to Joe Basil Chevrolet.
Fantastic. Ask for Mike Orsi
Close to home,good repair shop, quite helpful, does not have to be that long
Super communication throughout entire service process. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs.
Had a very good experience at dealership very nice and helpful and didn’t feel like they were pushing anything.
As usual, Jake is always very prompt and professional. took care of service I requested with no problems.
DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tell you they can’t sell you the car you wants because they don’t have paperwork for it. Put you off for another day,but state they are honoring the dollar amounts discussed. The next day they have you come back at 5pm (they say late to “work with you”. At the last minute they present you paperwork with a payment almost $200 more each month. They already moved your insurance ... Read More Full review text opened.DealerRater - Apr 5, 2024
DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tell you they can’t sell you the car you wants because they don’t have paperwork for it. Put you off for another day,but state they are honoring the dollar amounts discussed. The next day they have you come back at 5pm (they say late to “work with you”. At the last minute they present you paperwork with a payment almost $200 more each month. They already moved your insurance so you are stuck. When you call to speak to them the pretty much tell you oh well. And they did this to a 72 year old man who gave the. His budget up front…. Typical old time sales bait and switch. Would never recommend.
I would ask for Derrik Schiersing, easy to work with, knows his stuff....skip other used car lots...he is your guy!
The advisors are super friendly the technicians are very professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team
Jacob Ernst in service is always so polite and professional. The team is quick, efficient, and the price is reasonable. Service waiting area always clean and stocked with refreshments. 5/5 stars!
The dealership is top notch. The service writer Jacob Morrison is the best customer service representative I have ever had. He is the reason I came back to Basil (for inspection) after my first time there for a recall and will be doing business with Basil when my lease is up. You get a real nice welcome feeling when entering Joe Basil. Keep up the good work guys.
I would never buy a car there. They took too long to get back to me, and they evaluated my trade incorrectly.
You misdiagnosed my vehicle wrong again, charging me AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. This is the 2nd time Jo Basil charged me over $200.00 for the WRONG DIAGNOSTIC. I will NEVER EVER do business with you again and I have been and will continue telling everyone to NEVER do business with you. Theft is a crime! I have the proof and you owe me over $400.00 refunded back to me, but your business is all about stealing & lying to the ... Read More Full review text opened.DealerRater - Mar 3, 2024
You misdiagnosed my vehicle wrong again, charging me AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. This is the 2nd time Jo Basil charged me over $200.00 for the WRONG DIAGNOSTIC. I will NEVER EVER do business with you again and I have been and will continue telling everyone to NEVER do business with you. Theft is a crime! I have the proof and you owe me over $400.00 refunded back to me, but your business is all about stealing & lying to the customers. I know all about how you sell the worst vehicles to customers and laugh behind closed doors of how you ripped people off on sales of bad vehicles as well as warranties. You should be ashamed of yourselves!
very good service! All employees were courteous and helpful to this old lady. I only worked with Peter in Service and Camryn at the Body Shop. They are excellent employees.
My wife and I have an excellent experience with Basil. They answered all our questions and got us in our budget for the vehicle we wanted.
I have been working with Nick and he has went above and beyond. He has answered every question in an efficient and timely manner. This is the first time I have dealt with Basil and I will be happy to pass this experience on. Kudos to Nick and the Basil team!
They worked quickly and diligently for me.
I arrived at the dealership about 8 am for an oil change and was back on the road about an hour later with the work completed. Service customers kept coming in and I was impressed with how Anthony got everyone taken care of (with help of other service people, of course). He was very busy getting all the paperwork done in a timely manner.